Action: How Are You Going to Elevate Frontline Leadership Through Better Communication and Manager Ownership?
- How will we design learning that gives frontline leaders the confidence to speak up, coach effectively, and lead with clarity?
- Where can managers play a more deliberate role, before, during, and after training, to reinforce expectations and drive behavior change?
- Are we supporting frontline employees with the conversations, feedback, and follow-through they need—or just giving them training without the structure that helps it stick?